Air Jordan 1 Flight 2 shoes Mens Size 11 Black 555798-003 ucgqhs872-Men's Athletic Shoes

PLEASER Sexy 7 Heel Cutout Platform Ankle Strap Clear Black Stripper Pole shoes
PLEASER Womens High Heel Patent Platform Boots GOGO ELECTRA-2000Z Black
NIB LUCKY BRAND KABOTT SANDSHELL LUGO SANDALS SHOES SIZE 5M
PLEASER Pumps CLASSIQUE-20 Pointed Toe Classic High Heels Stiletto bluee Satin
Air Jordan 1 Flight 2 shoes Mens Size 11 Black 555798-003
Explore the Higher Logic Blog:Online CommunityMarketing Automation

Air Jordan 1 Flight 2 shoes Mens Size 11 Black 555798-003 ucgqhs872-Men's Athletic Shoes

Written by Tom Lehman on May 16, 2019 at 9:08 AM | 4 minute read

 

“Digital transformation” is leaving no stone unturned. Its effects aren’t limited just to big consumer brands like Amazon, Netflix Uber. Women's Clogs by Hauer, Style Lisa, Size UK 38, US 7.5, Blk LeatherTechnology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join.

A member’s experience with your association or nonprofit used to look different.FERRAGAMO 2-Tone Black Leather Pumps Heels Sz 10 AAA NEW Retail 215 They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. That was association membership. Their journey to joining your association was linear and sequential.PLEASER Kiss-280 6 Heel Sexy Exotic Platform Pump

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

Read More »

There are 0 Comments | Get the conversation started.

Adidas Originals Mens Running shoes Alphabounce Beyond Trainers Continental gym Written by Elizabeth Bell on May 14, 2019 at 8:41 AM | 8 minute read

No matter the reason for the change, anyone who has grown an online community to maturity can tell you that the thought of moving that community to a new platform is enough to keep a person up at night.Kelsi Dagger Metallic Pewter Leather Stiletto Platform Pump Women Size 9 M

There are logistical and personal challenges to migrating an entire community, like:

  • What if engagement totally dies?Eastland Men's Seaquest Boat shoes - Choose SZ color
  • What if we lose all the activity from our old community when we transition?
  • What if members don’t move?Fashion Women's colorful Rhinestones Slip-on Low Heels shoes Wedding Pumps Dress
  • What if members start their own rogue communities because they hate our new platform?

But whatever your worries are, moving your community could be what it needs to become even better.

Reebok Men's Jet Dashride 6.0 Running shoes - Choose SZ colorTo get you to that new, better place, there are some strategic elements to think about as you transition your community from one platform (be it social media, a different company, or a listserv) to another.

We’re here to help you meet your goals while avoiding these pitfalls.

Read More »

There are 0 Comments | Get the conversation started.

 

Air Jordan 1 Flight 2 shoes Mens Size 11 Black 555798-003 ucgqhs872-Men's Athletic Shoes

Written by 361 Men's Spinjet Running shoes Size 9 10 or 11 or 11.5 on May 9, 2019 at 10:53 AM | 5 minute read

Do you have a Customer Advisory Board (CAB) or customer advisory council?Skechers Sport Womens Galaxies Witty Talk Fashion Sneaker- Pick SZ color. A lot of software companies do. It’s one of those boxes that you check because you know it’s a best practice.

But something else that’s common is when companies check the CAB box just to have one, but don’t end up doing much with it (likely because of the workload it takes to manage). Hogan Womens Wedge Heel Sz 9 In BoxRather than becoming the product and customer experience-changing entity that it has the potential to be, many CABs go into hibernation, never to be heard from again.Taos 'Urge' Black Leather Mary Jane Wedge Heel Pumps - Women's Size 8

It’s time to change that. It’s time to mobilize your CAB for action.

Read More »

There are 0 Comments | Get the conversation started.

Written by Nick Mignogna on May 1, 2019 at 10:14 AM | 9 minute read

 

In today's global economy, you're no longer competing with just the businesses in your town.Grey Suede Via Spiga High Heel Pumps Size 8.5 You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. Women's Salvatore Ferragamo Black Pumps shoes 5.5You need a way to differentiate yourself outside of product and price, which can only be tweaked so much.

Smart businesses that find themselves in this situation turn to customer support as the differentiator.

Excellent customer service and support are highly effective ways to stand out because they also build loyalty among your customers.New Bass Wms Black Leather Flex Slides Mules Heels Lena 8.5 MIt will often cause them to select you for renewals and recommend you even if your prices are higher than the competition. Just consider these stats:

Clearly, there’s a major divide between perception and a hard reality.New Ferre by GFF gold Sandals 37 OR 39

So how do you create a great customer service experience that puts you on the right side of these statistics?

Fashion Womens Mary Jane Nubuck sheepskin Wedge High Heels Platform shoes X908

There are 0 Comments | Get the conversation started.

Air Jordan 1 Flight 2 shoes Mens Size 11 Black 555798-003 ucgqhs872-Men's Athletic Shoes

see all